Knowledge Center

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Hosted Email Configuration Notes

Recommended mail server settings for mobile and desktop computer platforms:
If your email is hosted through us, please configure your desktop computer and mobile devices with these settings:

IMAP/POP (incoming mail server)
host name: client-mail.netpass.com (Use SSL: On)
username: (enter your FULL EMAIL ADDRESS here, e.g. user@domain.com)
password: (enter the correct password for your account here)

SMTP (outgoing mail server)
host name: client-mail.netpass.com (Use SSL: On)
username: (enter your FULL EMAIL ADDRESS here, e.g. user@domain.com)
password: (enter the correct password for your account here)

If you continue having difficulty accessing your email on your device or computer after applying the above configuration updates, please use the form to the right to report this issue. We will respond as soon as we can.